Shipping policy
Hong Kong delivery time
Online orders normally arrive in approximately two working days. Weekends and public holidays are excluded. This is an estimated delivery time, not a guaranteed delivery deadline.
香港送貨時間
網上訂單一般約於兩個工作天內送達,不包括週末及公眾假期。此為預計送貨時間,並非保證送達期限。
Simply add at least HK$400 of products to your order and you'll receive free delivery to your door!
Spending less than HK$400? Shipping is just HK$50.
Please verify that your shipping address is correct before completing your order. Once a package has been dispatched, any requests for address redirects or corrections will be subject to an additional rerouting fee, as dictated by the carrier.
IMPORTANT NOTES ABOUT YOUR INTERNATIONAL SHIPMENT
1) Some international orders (delivered outside the Hong Kong), will be subject to additional DUTIES/TAXES based on Hong Kong SAR local import laws and regulations that you will be responsible forat the time of delivery. If an international order is refused, undeliverable, or the required duties/taxes remain unpaid, the carrier may return the package to us. In such cases, customers will be responsible for all shipping costs, including outbound and return shipping fees. Refunds for returned shipments will be issued minus all incurred shipping fees. In most cases, the return shipping cost will be higher than the order total. We will then send you an invoice for the difference to be paid.
2) Once your order is placed, we cannot cancel or modify your order.
3) Shipping costs will not refunded on returns.